In the world of mission-critical networks, the very idea that you may be ‘playing a hunch’ when it comes to investigating a service-affecting issue likely would be met with utter derision. The pressure is to provide confident answers to critical questions; what happened, who was affected and how long will it take to resolve. This can be daunting especially when the air is thick with accusations and the ‘interested parties’ trending towards ‘C-level’ can be insurmountable.
Of course, the truth is that playing educated hunches lies at the very heart of network troubleshooting. It is only after following and discarding a number of possibilities that you can exonerate yourself in what is known as the mean-time-to-innocence.
Continue reading “Playing a hunch with confidence with the latest EndaceProbe software release 5.2”
While at Cisco Live today, I was struck by the traffic patterns on the show floor. Wherever there was a traffic jam, it seemed as though it was caused by a few people walking slower than everyone else, or by a momentary obstruction that halted traffic. Enterprise networks share many of the same attributes (and problems) that show floors do in that respect. The part that makes it worse for enterprise networks (vs. show floors) is that there are mission-critical applications that run on top of these networks. When networks have performance issues (even momentary ones), the impact on these applications can be catastrophic.
Continue reading “Dynatrace-Endace Partnership Enhances AA-NPM with EndaceProbe”
There is something both cathartic and caustic whenever the term “ice” is added onto something of cultural and artistic value. Let’s see, you have hip hop artists like Ice-T and Ice Cube who rapped about social injustice and the hardships of poverty. Then you have this generation’s iconoclast, Vanilla Ice (nee’ Robert Matthew Van Winkle) who let us know it was perfectly fine to “play that funky music” when you had a rough day or that humming “Ice Ice Baby” to your newly born child while rocking him to sleep didn’t constitute you as being strange.
Continue reading “Endace and Cisco ISE: rooting out fraudulent network activity”