Multi-Tenancy introduced with OSm 7.1

Securely sharing packet capture infrastructure across multiple entities

By Cary Wright, VP Product Management, Endace


Cary Wright, VP Product Management, EndaceWe are proud to announce that EndaceProbe now supports Multi-Tenancy, “Woo-hoo” I hear you say! If you are an MSPP, MDR, Service Provider, or organisation with multiple departments, your SoC teams can now reap the benefits of having access to weeks or months of continuously recorded network traffic whilst sharing costs with many other likeminded SoC teams. Let’s dig into what Multi-Tenancy is and why it’s important.

At the most basic level, Multi-Tenancy is the ability to host multiple “entities” (e.g. multiple customers or multiple organizational divisions) on a single architecture at the same time. To put it another way, Multi-Tenancy offers a way to share the costs of a system or service across more than one entity. Multi-tenancy can mean different things depending on your domain of expertise:

  • Cloud providers are inherently multi-tenanted, serving millions of clients with shared compute
  • Operating systems often host multiple tenants on a single machine
  • Networks can supply connectivity to multiple teams or organizations via a single infrastructure.

All these scenarios have these necessary requirements in common:

  1. Each tenant’s data must remain private and accessible to only that authorized tenant, and
  2. Each tenant needs access to reliable, predictable, or contracted resources – such as bandwidth, compute, storage, security services, expertise, etc.

Multi-tenancy can help organizations to scale critical security services in a cost-efficient manner. A capable security architecture/service requires a significant capability investment and the expertise to operate it. By enabling this investment to be shared, it enables services to be made available to organizations that might otherwise not have been able to afford them.

A good example of where Multi-Tenancy can be extremely useful is the Security Operations Center (SoC). Typically, only large, well-funded organisations have the resources to build their own dedicated SoC. Multi-tenancy can enable multiple organizations to share a SoC, each benefiting from a strengthened security posture without carrying the full burden of the costs and effort involved.

This is the model underpinning outsourced MSSP services, for example. But it can also be an ideal model for larger organizations with multiple divisions that each need to maintain separation from each other. Or where multiple individual companies are owned by a common parent. It can also be a useful way to safely isolate a newly acquired company until its systems can be safely migrated or transferred over to the new owner’s infrastructure.

We see lots of areas where organizations are benefiting from this ability to  share infrastructure and services. So we are very pleased to announce that with the new OSm 7.1 software release, EndaceProbe Analytics Platform now also supports Multi-Tenancy for network recording.

This is especially useful where multiple tenants share the same network. A single EndaceProbe, or a fabric of EndaceProbes, can now be securely shared across multiple different organisations or tenants, while keeping the data for each tenant secure and private. EndaceProbes continuously record all network data on the shared network, but only provide each tenant with access to their own data.

In this case the tenancies are defined by VLANs, where each tenant has a VLAN, or set of VLANs, that carries only their traffic. When a user needs to investigate a security threat in their tenancy, they simply log into InvestigationManager to search, inspect, and analyse only the traffic that belongs to that tenancy. It’s as if each tenant has its own, wholly separate, EndaceFabric, dedicated just to its own tenancy.

This new capability is important for large organisations that service multiple departments, agencies, or divisions. Service providers, MSPPs, and MDRs which service multiple clients will also benefit from Multi-Tenancy to give each of its clients ready access to its own recorded network traffic for fast, secure, and private, security incident response.

We are very excited that this new Multi-Tenancy feature can help make Network Recording accessible for many more organizations, helping them to resolve incidents faster and with greater confidence.

For more information on this great new feature, or to arrange a demonstration to show how Endace could help you, contact us.