In the world of application delivery and performance management, it’s not easy on the applications or networking operations side to troubleshoot and resolve end-to-end issues. I‘m sure you have heard of Mean Time To Resolution (MTTR); frequently used for measuring how long it takes to resolve a particular problem from the time a trouble ticket is open to when the problem is resolved (i.e. when the ticket is closed). Have you heard of Mean Time To Innocence (MTTI), which is basically the metric for how long it takes to prove the issue wasn’t your responsibility?
There is something very “je ne sais quoi” about traveling to New York which brings out the “I wanna be Michael Corleone” in me. The first step in my ritualistic preparatory precursor is that I break out my extensive catalog of Frank Sinatra tunes and drink a stiff martini (dirty, with extra olives). Every time I leave for New York, I take the time to re-learn every quotable line from my Godfather trilogy Blu-Ray box set (well, except for part three because it was a travesty) because having a tradeshow in New York and not honing in my “Godfather” lingo would be sacrilegious when speaking to partners and customers. It’s equally crucial to maintain that visage of confidence and cool collectiveness that only Marlon Brando could pull off while sitting at the table during one of his many sit-downs (or Robert DeNiro in “The Godfather Part II”). That said, the standard khaki slacks and one-size fits all black company logoed trade-show booth pullover are not exactly the cut of clothes that Michael Corleone favored, so I guess I’ll have to keep dreaming…
Network monitoring best practice includes watching the latest trends not only in your own network, but also in other networks across the Internet. Fortunately, there are some great companies out there tracking what’s happening and issuing periodic reports to keep the rest of us up to speed.
I was very interested to read the recent report from Arbor Networks with the Q2 DDoS (distributed denial of service) attack data collated through their ATLAS Internet monitoring system. The report highlights a 43% increase in attacks from the same period in 2012.
Because Endace has your virtualized data center covered!
VMworld has been the IT community’s premier source for gaining knowledge of virtualization and cloud computing technologies for more than ten years now. With hands-on labs, high-impact breakout sessions, and opportunities to network, VMworld brings together key innovators like Endace to help define, shape and execute customer’s business objectives. This year’s key discussion topic centers on how the software-defined data center is extending virtualization across storage, networking and security.
Medical procedures today are characterized by precision. Thirty years ago, most cancer surgeries involved general anesthetic, “opening up” the patient, invasive and radical procedures, extended hospital stays for recovery, and in many cases. significant side effects. Today, a surgeon can make a small incision, insert a laser probe, and “zap” the tumor, in many cases under no more than a local anesthetic. The benefits are faster recoveries and little to no side effects.
Today marks the launch of Endace Packets, a protocol analyzer for EndaceProbes, which brings the same level of “laser precision” to the Network Operations (NetOps) and Security Operations (SecOps) process. Many of you are familiar with Wireshark, the open source network analysis tool. Wireshark has been the de facto standard for packet analysis in the Ethernet world for nearly a decade, and is used extensively by both NetOps and SecOps personnel. However, the file sizes of traces produced from 10Gb Ethernet (10GbE) networks is a challenge for Wireshark, as anyone who has used Wireshark on such a trace can attest. Like surgeries of old, you need to “open up” the patient to find the particular data of interest, which slows issue resolution
Imagine if Harry Potter’s life had been altered in an Aeon Flux, dystopian kind of way? Instead of inheriting wizard-like-skills and a matching lightning bolt scar on his forehead, he was conversely born with an astute affinity towards programming code, breaching internet firewalls and perhaps secretly working for the CIA?
If this were the case, Harry would clearly need to go to an academic institution worthy of his Information Security (InfoSec) inclined disposition, right? Believe it or not, such an institution actually exists – called “Black Hat,” and it is held yearly in Las Vegas. Black Hat is a symposium that brings together the best minds in security to define tomorrow’s information security landscape with the ultimate goal of providing the essential knowledge and skills needed to defend the government and enterprises against today’s threats. Before we delve deeper, let’s first define what InfoSec is why it’s an extremely important topic to address in the technology sector.
It was bound to happen sooner or later. Big data, the darling buzz words that have transcended the boundaries of the tech industry and proliferated every water-cooler conversation from Silicon Valley to Shanghai took a bit of a beating recently. You see, there has been a little scandal that has percolated through every global media outlet out there and stems from allegations that the National Security Agency (NSA) has been secretly compiling and storing people’s personal web and phone records (without their consent, of course), leading to a much larger debate around the validity of such extensive data-gathering operations in general.
However, like any accused criminal that has to yet to be proven guilty, unless all the facts are gathered and the jury hears both sides of the story, it would be premature to pass sentencing. It’s important to look past the negative publicity that ultimately detracts from all the positive aspects of big data and the equally positive impact it will invoke on our society as a whole.
Large enterprise customers are struggling to leverage and get better return on investment from various Network Operations (NetOps) and Security Operations (SecOps) tools. In a recent end user study we conducted, large enterprise organizations (banks, eCommerce companies, healthcare organizations, managed service providers) have in the order of 100+ tools deployed among NetOps and SecOps teams. We had a chance to closely observe both NetOps and SecOps analysts, their workflow, and how they leverage some of the common tools. Immediately one pattern jumped out – every analyst has their favorite set of tools and a particular workflow!